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By/Jan. 15, 2019 3:08 pm EDT/Updated: April 19, 2019 1:38 pm EDT

Chick-fil-A certainly feels like it's a little bit outside the box when it comes to the normal fast food chain. The employees seem a little bit nicer, it shutters its doors every Sunday, and insanely long lines are not outside the norm. We know that its food has made the southern chicken joint incredibly popular, but what's it like to work for the folks behind 'Eat Mor Chikin'?

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Do you have to be religious to work there? Will you get to eat free chicken until you're too stuffed to cram another nugget in your face? What happens if you don't feel like being so nice? It's time we get to the bottom of these questions and more by going straight to the source. Current and former Chick-fil-A employees from all different levels in the organization have plenty to say when it comes to employment with the company behind our favorite fried chicken sandwich.

'My pleasure' is ingrained in their soul

If you've been to Chick-fil-A more than once, you've likely picked up on the fact that they don't say 'you're welcome' when dealing with customers, but 'my pleasure' instead. It's kind of their trademark. While definitely a trait that sets them apart from other fast food employees, people who have spent time in the chicken trenches seem to agree that the phrase quickly becomes part of your vocab.

Chick Fil A Employee Meal Policy

One former Chick-fil-A manager who claims to have spent six years with the company revealed on Reddit that even three years after leaving, they still found themselves saying 'my pleasure.'

Lexi Stroud, another former chicken-slinger who spent two years with the business wrote about her experience on Odyssey. She said she 'hated' having to use the phrase, before adding just how much it wormed its way into her brain. 'Then it turned into the only way I would respond to the phrase 'thank you' whether or not I was at work or just having a conversation with friends. It took months to stop saying my pleasure after I stopped working at Chick-fil-A,' she says.

Customers on cell phones are a huge pet peeve

Cell phones are firmly planted in modern society and unfortunately, they've become an outlet for customer rudeness at restaurants. You've probably witnessed patrons allowing a phone or text conversation to take precedence over interacting with a restaurant employee who's trying to take a food order. You may even have (*gasp*) been guilty of it yourself. It's become such a problem that even in 2006 some restaurants were putting up signs asking customers to refrain from phone use. By 2018, it was a common rule at many restaurants.

Chick-fil-A hasn't resorted to that measure yet (though many locations do discourage the use of cell phones once guests arrive at tables), but some of their employees sure wish they would.

'That's one of my biggest pet peeves when I'm working,' one employee confessed to Cosmopolitan before further venting. 'They're on their phone talking, and I'm like, 'We can serve you down here!' And .. nothing. It's like, 'Hello? ..Ma'am, we can serve you down here,' but then they'll still be talking on their phone while I'm taking their order.' We're guessing that's one time she really didn't want to say 'My pleasure.'

Perhaps we should all take note of this. If we want to continue to get hot nuggets and friendly customer service, the least we could do is offer hardworking CFA employees our full attention.

The same-sex marriage controversy was awkward for employees

In 2012, Chick-fil-A found itself under a national media spotlight, not for its chicken, but because of interviews in which company president Dan Cathy discussed his support of 'traditional marriage.' The interviews followed on the heels of a 2011 report that the company had given money to groups considered anti-gay by various watchdog groups. Caught in the middle of it all were thousands of store employees.

Some employees were harassed by angry customers — the most public being a high-level executive who videotaped himself berating a drive-thru employee. (That dude got fired so hard.) For some CFA employees, the entire controversy and its blowback put them in an awkward position when all they wanted to do was serve up some chicken nuggets.

'It was awkward,' one employee said. 'I knew about what was going on, but I didn't know any details..' Things would get especially awkward when a customer would come in and ask about an employee's opinion on the matter.

'I remember one old couple saying, 'Oh, we agree with the CEO.' I was just trying to be calm, like, 'Don't say anything' And she said, 'Don't you agree?'.' The employee said it was at that point the manager came over to quickly give the couple their order and move on to the next customer. Torrent mame 32 full.

You may get protesters

Following the 2012 same-sex marriage scandal, Chick-fil-A employees didn't only have to deal with comments from random customers. Many stores around the U.S. had their share of protesters

'Gay customers would come in holding hands and say, 'We're getting married.' And I'd be like, 'Congratulations!',' an employee who was working at the restaurant during the uproar said. 'I guess they expected us to bash on them, but, I mean, there's no point in that.'

Things have settled down at most Chick-fil-A locations since the 2012 controversy, but that's not to say the restaurants don't still occasionally have protesters. As recently as July 2018, members of the LGBT community voiced heavy opposition to the chain's announcement to open 15 locations in the Toronto area in 2019 — proof that hatred for CFA is still alive and well.

It's not just the LGBT community that has taken issue with Chick-fil-A. In 2017, animal rights activists dressed as bloodied cows with 'real-looking knives' stormed a Pinellas Park, Florida restaurant during Cow Appreciation Day. CFA employees reportedly pleaded for the protesters to leave, and they did before police arrived on the scene. Not surprisingly, parents inside the restaurant were less than thrilled with the display.

Chick-fil-A employees face stereotypes

Chick-fil-A's conservative and religious foundation is basically common knowledge at this point. When your restaurant is closed every Sunday and found itself entangled in a national debate over same-sex marriage, people tend to stereotype employees. Is that fair? Or course not, but hey, that's human nature for ya.

Case in point, there are multiple threads on Reddit's Ask Me Anything section with former Chick-fil-A employees and almost all of them have somebody asking if everyone who works there is super religious or dislikes gay people. Those assumptions couldn't be further from the truth.

'Personally I am pro-LGBT, and I've never seen any instances of discrimination or anti-LGBT actions in my time at CFA,' said one former manager on Reddit